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Terms of use

Version 2026-11-v2

These terms apply to everyone who uses AceSpeak Interview Coach through AceSpeak Demo. By using the service you agree to them and to the data privacy and protection notice.

1. What the service is for

  • AceSpeak Interview Coach lets you practise job interviews with an AI interviewer and get feedback on how you communicate.
  • Feedback and scores are generated automatically by AI. They are practice guidance, not an official grade or a hiring decision.

2. Your account

  • Your account is for you only. Do not share your password or let anyone else practise using your account.
  • For your privacy, you are signed out after 1 hour of inactivity. On a shared computer, always sign out when you finish.

3. Acceptable use

  • Use the service only for interview practice. Do not record other people without their permission.
  • Do not say or show anything offensive, harmful or unlawful, and do not try to break, overload or misuse the service.
  • A fair-use limit applies (currently 10 practice interviews per learner per day), so the service stays fast for everyone.

4. How your data is used (summary)

  • We collect only your name and email, plus your practice results (transcript, scores and feedback).
  • Your camera and microphone record your answers during a practice interview. The video is analysed in Singapore and deleted as soon as your feedback is ready. You can replay it on your own device until you sign out or close the tab.
  • Your audio and transcript text are processed by an AI provider to run the interview and grade your answers. Names and other identifiers are masked before your transcript is sent for grading.
  • Your instructors can see your transcripts, scores and feedback, never your video.
  • Your data is not used to train AI models. Production provider processing requires the approved no-retention configuration.
  • Results are kept for the subscription period. AceSpeak Demo owns all data generated through the service.

Full details are in the data privacy and protection notice.

5. Availability and changes

  • We work to keep the service available and secure, but it may occasionally be unavailable for maintenance.
  • If these terms change, you will be asked to read and accept the new version before continuing.

6. Contact

Questions about these terms or your data: your AceSpeak Demo administrator, or support@acespeak.uk.